Chat & WhatsApp assistants

1. 01

   Internal knowledge chatbot

   Staff ask in chat and get answers from your own documents, price lists and policies, with the source linked.

   3–6 h/week

2. 02

   HR & policy assistant

   Answers leave, benefit, expense and policy questions from your handbook and pre-fills the right form or calendar request.

   2–4 h/week

3. 03

   Official WhatsApp Business API customer service

   Automatic order confirmations, tracking notifications and 24/7 support chat in the buyers' favourite messaging app.

   6–12 h/week

4. 04

   Semantic search & virtual seller bot

   Understands shoppers' casual needs ('rainproof lighting for a garden party') and offers relevant add-to-cart suggestions instantly.

   2–5 h/week

5. 05

   Social selling (comment to Messenger purchase)

   Reacts instantly to comments under social posts and opens a private message with the product's direct link and coupon.

   2–5 h/week

6. 06

   Order status and delivery updates for resellers on WhatsApp

   Partners ask where their pallet is and get the live answer from the ERP and carrier; changes are handled two-way without a call.

   4–8 h/week

Workflows

1. Central omnichannel AI agent (one brain for every channel)Top 4Webchat, Messenger, Instagram DM and WhatsApp handled by one AI engine with one knowledge base built from your PDFs, FAQ and policies, and one CRM profile per customer regardless of channel.
2. Webshop virtual seller and cart-value chatbotAsks like a human about skin type, size or use case, shows product cards with photo, live stock and one-tap add-to-cart, and cross-sells naturally: care product with the shoes, case with the phone.
3. Facebook and Instagram comment-to-DM sales funnelSomeone comments 'PRICE' under an ad: the AI replies publicly within five seconds ('Sent you the list and a coupon in DM!') to feed the Meta algorithm, and opens the private conversation to qualify and sell.
4. WhatsApp Business API: official support and transactional messagesVerified green-tick profile sends order confirmations, invoice PDFs and warranty letters in chat, plus the courier's live tracking link on delivery morning.
5. 24/7 booking and quote estimate on social mediaBuyers are most active on Facebook and Instagram 20:00–23:00. The AI collects technical details in Messenger (window replacement, HVAC install, dental), gives a ballpark price and books a survey slot in Google Calendar.